UK Based Cricket Supplier

London | United Kingdom

FAQs

How to contact Ares Sports UK?

We are open for business 24hrs Online. Please use the contact form page for more information or via email info@ares-sports.co.uk

Is VAT included on All prices?

Yes, The all prices include VAT

What are the delivery costs?

Please refer to our "Delivery Information" page for more information

We pride ourselves on our efficient and timely delivery services. Dispatch for UK orders occurs within a prompt 1-3 working days, with delivery completion anticipated within 5-7 working days. Should your order involve a bat requiring knocking in, we kindly request an allowance of an additional 10-14 working days, a duration that may extend during peak cricket seasons.

European deliveries are projected to take between 7-14 working days, without the knocking-in requirement. Our delivery charges commence at a competitive £7.99 for orders below £99, with orders exceeding this threshold benefiting from complimentary shipping within the UK.

Customers placing orders from outside the UK are encouraged to engage with us before concluding their purchase to ascertain accurate shipping costs, contingent upon the weight of the selected product(s).

To ensure a seamless delivery experience, please note that larger orders may necessitate a signature upon receipt. We advise that someone be available to sign, as postal companies typically attempt delivery only once. Missed deliveries might require collection from a local depot, and in rare instances, surcharges may apply pending investigation.

Your satisfaction is paramount to us, and we appreciate your understanding and cooperation in adhering to these guidelines. Thank you for choosing us for your cricket gear needs.

How to cancel an order?

Orders are dispatched within 24hrs, If you wish to cancel before it has been dispatched please contact us using the "The Contact Form" or via email info@ares-sports.co.uk

What is your refund policy

Please refer to our "Terms And Conditions" page for more information

Do you do repairs?

Yes - please check out the "Cricket Bat Repairs" page for more information

Where are your bats manufactured?

All bats are manufactured in UK